Beyond technology literacy: The importance of tech fluency

Leaders used to think that technology efforts primarily affected their technical organizations. Business counterparts like marketing or sales have little to no motivation to consider “technology-driven projects” like cloud migration, automation of repetitive tasks, or data storytelling.

But as a result of the digital disruption, which has caused over 52% of Fortune 500 businesses to fail, be purchased, or entirely cease operations since 2000, leaders’ perspectives are changing and technologists’ counterparts are to be included in technology-driven talks.

As a result, technology is becoming an essential component of every employee’s daily activities, and cross-functional collaboration is growing more and more.

Engineers are requesting a better understanding of data so they can collaborate with data analysts to extract useful information, consultants are requesting a high-level understanding of big technology concepts (such as cloud, AI, and ML) so they can engage in more in-depth conversations with clients, and employees in “non-technical” roles are requesting opportunities for career advancement in the hopes of one day moving into a technical position within the organization.

Many employees will have the chance to participate in tech-driven talks for the first time thanks to this transformation. As a result, they might not be able to contribute anything of value to the discourse by failing to speak the language of technology.

What does tech fluency mean?

Due to the rapid advancement of technology, businesses are rushing to digitally alter their operations, but sometimes neglect to incorporate tech-savvy employees, leaving significant portions of their staff behind.

So what exactly is tech fluency? Does this imply that a member of your legal team must be proficient in coding? No. Tech proficiency is not about honing a certain ability. Instead, it’s about putting a company on a path to tech proficiency by teaching every employee why a technology is important to the company, how to use it, and how it interacts with other technologies. People that are tech savvy can benefit from a shared understanding of the most important technologies used throughout the company and contribute where it counts.

A systematic strategy toward technological literacy

Your company must provide employees an end-to-end, scalable program with interesting content that’s applicable to a wide range of tasks if it hopes to be successful in developing a tech-savvy workforce. It seems like a simple chore, no?

Organizations that understand they need to develop a common tech literacy are confused about the tools they need to use, which leads to disengagement and lost time. These organizations are realizing that the offers for digital transformation are overly nebulous and leave the learner stranded in a sea of information. Additionally, creating original material is challenging and not scalable.

Develop a technology-savvy corporate plan.

Companies that excel at this integrate tech proficiency into their business plan rather than carrying it out as a separate endeavor. A program for tech fluency is being developed. On Accenture’s road to developing a tech-savvy workforce, for instance, they first identified their business goals, then mapped those goals to their technology needs, recognized the skills and knowledge their teams possessed, and then gave them the resources they needed to advance.

Identify a tech literacy savior

Your whole leadership team should be involved because IT proficiency is important for the entire workforce. Julie Sweet, CEO of Accenture, aggressively engages leaders and staff members across the organization by fostering a culture of learning together and is a proponent of their tech fluency program. Sweet will frequently discuss what they’re learning, why it’s important, and how it supports their company and fosters creativity and change.